Cookies & Website Privacy Policy

This is Cramlington Learning Village’s Cookie and Website Privacy Policy. Please read it carefully as you should only submit information to us through this site if you agree we may use it in accordance with this policy.

If you wish to find out more information about how Cramlington Learning Village protects privacy, stores and protects data in regards to pupil/parent/workforce information please view our policies page.

We collect certain basic information about you when you visit our website. We recognise the importance both of keeping that information secure and of letting you know what we intend to do with it.

We may amend our policy to reflect changes to our practices, website or to data protection law or legislation. We therefore ask you revisit this policy on a regular basis to ensure you are familiar with its terms.

This policy only applies to our website; if you follow a link out of our site or leave our site in some other way, this policy will no longer apply.

The policy sets out (1) who we are and describes (2) the information we collect (3) what we do with it (4) how you can find out more.

Who we are

This website is provided by Cramlington Learning Village. More information about use may be found in our Contact us section.

The information we collect

We collect information from you:

  • when you complete online forms, and
  • by means of ’cookies’ when you use our site.

Online forms

In general, we will collect the information we need to provide you with the service to which the form relates. For example, if you submit a complaint form we will collect your name, email address, telephone number, information regarding your child and a message regarding your complaint. Further optional information may be collected if you submit it to us.


A cookie is a small text file stored on your computer’s hard drive, mobile phone or other device which contains information from websites you visit to enable the site to remember who you are. Cookies do not damage your computer and can be removed .

You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. However, some of the services and features offered through our website may not function properly if your cookies are disabled.

To learn more about cookies visit:

How does Cramlington Learning Village use cookies?

We use the cookies on this website to help you navigate our website efficiently, perform certain functions and to collect site statistics.  These cookies do not store any personal information that would, on its own, allow us to identify individual users of this service without your permission.

We use a number of suppliers (3rd Party) who also set cookies this websites on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see the information provided below.

To help you make an informed decision, we have categorised the cookies used on this site into two categories;

  1. Necessary cookies – these cookies are fundamental to ensure the site works correctly.
  2. Optional cookies – These cookies could help us track how you use the website so that we can improve the information and experience provided to you. They may also provide additional features by 3rd party providers to allow you to socially share content or comment on this website.

Necessary Cookies

Our cookie consent pop up (EU_COOKIE_LAW_CONSENT) – to allow cookie content on our website

To comply with current legislation, we need to ask for your consent to set the performance cookies described above. When you arrive on our website a banner appears asking for your consent to place performance cookies on your device. By continuing to use our website or by clicking ‘Accept & Continue’, we assume that you consent to cookies being placed on your device. If you do not agree please leave our website immediately. Once your consent has been provided, this message will not appear again when you revisit. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings.

Information from these cookies is not combined with information about you from any other source. None of the cookies or technologies that we use will personally identify you.

Optional cookies

Google Analytics –  to analyse our website and how it is used

These cookies collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to continually improve the site. We may also use your IP address to gather broad demographic information. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet.

We use this service to allow us to provide a better user experience to you and only use it on the basis that Google adheres to its own Privacy Policy, you can view their policy here:

Parent feed – provides parent information from Parent Info

As part of our eSafety Advice to Parents section we show content from Parent Info (through an iframe), a collaboration between CEOP and The Parent Zone. Parent feed cookies collect their own google analytics information. You can find out more about their cookie policy here:

Youtube – embedded videos with our pages

Some of our pages contain videos from Youtube.  We have set these videos to not show any suggested media and enabled their enhanced privacy mode.

Planet Estream – vstream embedded videos

At Cramlington we use Planet Enterprise’s Planet Estream Video server (given the custom name of vstream at Cramlington) which contains videos of our students and lesson resources. Some of these videos we have embedded onto our website and Planet Estream have their own cookies which track the video’s usage and permissions, it also uses Google Analytics to track usage. You can find out more about Planet Estream’s cookies here:

Issu – embedded reader plugin to display magazines

We have some of our magazines uploaded to Issu and have the Issu Reader Plugin on our website. Issu have their own 3rd party cookies which are used for tracking.  You can find out more about their cookies here

How can I manage cookies?

Some people find the idea of a website storing information on their device a little intrusive, in particular when the information is stored and used by a third party.

If you wish to restrict or block cookies which are set on this website, or any other website, you can do this through your browser settings. To learn more about how to control cookies, visit – which gives advice and information about cookies and how to delete them in your browser or go to the help menu within your browser. If you are using a mobile device you may need to refer to your handset manual.

What we do with your information

How we use it

We use your information to provide you with relevant support, information or other content and services that you request. We will keep you on our mailing lists until you ask us not to contact you further. See Finding out more below for details of how to opt-out of mailings from us.

When we share it

We may disclose your information to third parties in certain circumstances.

  • We may disclose your information to law enforcement or regulatory bodies if required to do so by them.
  • We may also disclose your information to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.

Your information will not be disclosed to or shared with any third party except as specified above.

How we keep it secure

Only authorised personnel and contractors have access to your information.

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Transfers outside Europe

Data protection legislation is harmonised throughout the European Economic Area (EEA), which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA.

Because of the way the Internet works, it is possible that the information you provide to us could be routed via countries outside the EEA. However this is not considered a ‘transfer’ under data protection legislation and unless you are from outside the EEA, we will not transfer any information we collect from you outside the EEA without your permission or as permitted by law.

Further information about data protection issues including the online Register of Data Controllers can be found at

Finding out more

You can ask us to stop sending you material at any time by emailing or writing to the address on the Contact us page. Please specify what you wish us to do clearly.

Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s website.